Team Development - Internal Collaboration

Risk Management Team in a Major UK Bank

The team had a tendency to work in “silos” and to have less influence with its internal clients than was desirable.

Aims

The team had a tendency to work in "silos" and to have less influence with its internal clients than was desirable.

Action

Designed and facilitated a team building programme for part of the risk management team. The programme involved an initial 2-day off-site team building workshop followed by a one-day event 12 weeks later. The events included experiential exercises to illustrate how the team working increased amongst the participants as they learnt to communicate more closely and develop trust. The Myers Briggs Type Indicator (MBTI) was used to increase their understanding of their own working preferences and how they interact with other.

Outcome

After the initial workshop the client reported higher team morale, greater willingness to seek and offer help when appropriate, and greater willingness to take a team rather that individual perspective. Better team-working skills and greater confidence in each other were clearly demonstrated at the follow-up workshop, allowing more difficult areas of strategy and culture to be discussed effectively in the group.

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